Simple, Secure, Personal
Request Your Quote
Tell us about your trip and our team calls you back within 15 minutes (during business hours) with a flat-rate quote — no obligation.
Easy Process
How It Works — 4 Simple Steps
Tell Us the Details
Share your pickup, drop-off, date, time, and group size in the form below. Or call us directly at 1-855-552-5559.
We Call You Back in 15 Minutes
A reservation specialist reviews availability, recommends the right vehicle, and gives you a flat-rate quote — typically within 15 minutes during business hours.
Confirm Your Booking
Once you accept the quote, we lock in the vehicle and send a written confirmation by email and SMS with your booking reference and chauffeur details.
Ride in Comfort
Your chauffeur arrives ahead of schedule. For airport pickups we track your flight and adjust the timing automatically. Sit back and relax.
Be Prepared
What We Need From You
To provide an accurate quote and seamless experience, please have the following information ready when you book:
- Pickup address (full street address, hotel name, or airport terminal)
- Drop-off address (or destination city for intercity bookings)
- Date and time of pickup
- Number of passengers (including children, if applicable)
- Luggage count (especially important for airport transfers and group travel)
- Vehicle preference (optional — we can recommend based on your needs)
- Special requests (child car seats, accessibility needs, stop requests, event signage, etc.)
For wedding and event bookings, we also recommend sharing the event timeline, coordinator contact details, and any specific vehicle decoration or colour preferences.
After You Book
Booking Confirmation
Once your reservation is confirmed, here is what to expect:
Callback within 15 minutes
A reservation specialist calls you to review the trip, give you the flat-rate quote, and answer any questions (Mon–Sun, 6 AM – midnight ET)
Written confirmation
Once you accept the quote, you receive an email with your trip summary, pricing, vehicle type, and booking reference
SMS confirmation
Sent to the mobile number you provide
24-hour reminder
Sent the day before your scheduled pickup
Chauffeur details
Driver's name and mobile number — sent 30–60 minutes before pickup
Need to modify your booking? No problem. Call our 24/7 reservation line or update online. Changes made more than 24 hours before your trip are free of charge.
Last-Minute Bookings
While we recommend booking at least 24 hours in advance, we accept same-day requests subject to availability. Our dispatch team can often have a vehicle en route within 30-60 minutes in major metropolitan areas.
Group & Multi-Vehicle Bookings
Planning transportation for a wedding party, corporate event, or large group? We coordinate multi-vehicle bookings as a single reservation, ensuring all vehicles arrive together and follow the same timeline.
Contact us for group planning →Trust & Security
Your personal information and payment details are protected by industry-standard encryption. We do not share client data with third parties, and all transactions are processed through PCI-compliant payment systems. Border Limousine is fully licensed and commercially insured across every jurisdiction we serve.
Booking FAQ
How far in advance should I book?
For standard airport transfers and point-to-point service, 24-48 hours is typically sufficient. For weddings, proms, and large events, we recommend booking 2-4 weeks ahead to secure your preferred vehicle. Holiday weekends and prom season fill up quickly — early booking is strongly encouraged.
Can I book for someone else?
Absolutely. Many of our bookings are made by executive assistants, travel coordinators, and family members on behalf of the passenger. Just provide the passenger's name and mobile number so our chauffeur can contact them directly.
What forms of payment do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), e-transfers, corporate accounts with approved billing, and invoicing for established business clients. Payment details are taken over the phone when we call you back to confirm your booking.
How quickly will you call me back after I submit the form?
Within 15 minutes during business hours (Mon–Sun, 6 AM – midnight ET). For after-hours requests, we call back first thing the next morning. If you need a vehicle dispatched immediately, please call 1-855-552-5559 — we answer in under 60 seconds.
Can I cancel or modify my booking?
Yes. Cancellations made more than 24 hours before the scheduled pickup are fully refundable. Modifications to time, address, or vehicle type can be made at any time through our website or by phone. Please review our full cancellation policy on the Pricing page.
Ready to Book Your Ride?
Submit your trip details and we'll call you back within 15 minutes with a flat-rate quote. No obligation, no hidden fees.
Same number — 1-855-552-5559 — for both calls and WhatsApp · North America.